"...Unless they’ve known someone who’s been incarcerated, most people don’t know that the corrections system has an entire commerce arm of its own. Everything an inmate can buy — phone calls, commissary, copays for substandard medical care, video visitation or the new email service — is purchased through a special account created by the prison or a private company.
Merely to add funds to an account, the family or friends of inmates must pay a service fee. I have an account myself with the prison phone giant Securus so that inmates I want to keep in touch with can call me. In February, I’d loaded my phone account without any fee. Then, a few weeks ago, I was charged $6.95 to add $5 of call time. So, the $11.95 that used to buy 49 minutes then purchased only 20.
It is hard to determine exactly how the fees are being applied: The commissions system is opaque, with the prison itself collecting a portion of the companies’ revenues, leading the companies to charge more service fees to an inmate’s phone account to make up the difference.
These fees are an additional money grab by the phone companies and the prison commissions system. There’s a fee to create an account, a fee to fund an account, even a fee to get a refund. The companies are also taking advantage of a loophole in the F.C.C. order that allows them to add special fees for single calls by a user who doesn’t want to set up an account with them. For the “PayNow” option from Securus, for example, the call cost is $1.80, but the transaction fee is $13.19. Before the F.C.C.’s order was implemented, ancillary fees added nearly 40 percent to phone call costs for prison customers."...
The Prison-Commercial Complex - The New York Times
No comments:
Post a Comment